We chose the name "Frontier Equine" for two very important reasons. The most obvious is due to our location on the Niagara Frontier and is a reflection of our pride in Western New York. Less obvious but equally important is the definition of frontier as a new territory or the leading edge. This definition is a perfect fit, as Frontier Equine will be the model for collaborative delivery of the highest quality medical services to equines, their human owners, and among veterinarians.
We are carrying through on this pledge in the current ambulatory practice by immediately offering services that exceed those of many established practices and that may not otherwise be easily accessible in the local market. The Clinic further extends our capabilities and the speed and quality with which we may deliver services to you and to our patients. We place a high priority on our relationship with our clients. It is our desire to be sure that you are comfortable and understand the work we do with your equines.
To further improve your experience, this site will grow to provide secure real-time access to medical records, account information, on-line shopping, and other services.
Our open door policy means that you can call with questions or for advice any time during regular business hours and be assured of a prompt and friendly call back.
In the future we expect to improve the overall quality, availability, and responsiveness of emergency medical care in Western New York. This plan has begun, as promised, by establishing our Phase One haul-in clinic in Elma. This clinic extends the full-time availability of all equine medical and surgical procedures (except major surgeries under general anesthesia) to all horse owners in Western New York. Phase Two will be a full medical and surgical facility designed and built from the ground up to be a state of the art facility offering all equine medical and surgical services including all surgeries and all major diagnostics. It is our goal to provide the most complete care for your animals and to make it easy for you to purchase that care from us.
Hear an interview from UB Edition which aired in November, 2002 on WBFO in which JoAnn comments on her business plan for Frontier Equine Practice.
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